Samsara provides different types of alerts that you can use to monitor important events for your organization. For each use case, there are one or more types of alerts that you can customize. The configuration steps for each alert differ by the alert type and version. In the tables below, v 1.0 denotes legacy alerts and v 2.0 denotes alerts introduced in October 2022 or a later release.
After you configure an alert, you can view incidents from Alerts ( ) > Alerts Incidents. The time zone of the alert on the dashboard displays the time based on the user's desktop settings, however the alert trigger email notification is based on your organization's locale.
The following topics describe the alert triggers by use case along with the associated version:
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Alert Trigger |
Description |
|---|---|
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Camera Connector Disconnected v 2.0 |
Alert for camera connectivity. To reduce any false positives, the alert will trigger after 60 minutes of disconnection. The alert monitors the following connections:
To set a Camera Connector Disconnected alert, specify the duration after which you want to raise an alert and the alert source (all assets, specific tags, or specific assets). |
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Cell Signal Loss v 2.0 |
Alert for cell signal loss. To set a Cell Signal Loss alert, specify the duration after which you want to raise an alert and the alert source (all vehicles, specific vehicles, or specific tags). |
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Dash Cam Disconnected v 2.0 |
Duration-based alert for dash cam connectivity. The duration is not configurable and varies by camera model:
To set a Dash Cam Disconnected alert, set the alert source (all assets, specific assets, or specific tags). |
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Device Battery Level v 1.0 |
Alert for device volts falling below threshold so you that can proactively address impending battery replacement. To set a Device Battery Level alert, select the device alert type (gateway or sensor), set the alert source (all devices, specific tags, or specific devices), and alert schedule window. To configure a |
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New Multi-camera NVR Disconnected v 1.0 |
Alert when a multi-camera NVR is disconnected. To set a New Multi-camera NVR Disconnected alert, set the alert source (all assets, specific assets, or specific tags). |
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GPS Signal Loss v 1.0 |
Alert when a VG does not receive any GPS data. To set a GPS Signal Loss alert, configure the signal loss time (minimum threshold of 20 minutes), define the alert for all geofences or for Risk Zone geofences only, and set the alert source (all Vehicle Gateways, specific tags, or specific Vehicle Gateways). See Enhanced Security-Related Alerts for additional settings options and information. NoteAvailable in Mexico only. |
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Gateway Disconnected v 2.0 |
Duration-based alert for gateway connectivity. A gateway is considered disconnected after a heartbeat communication is not received for a five hour period. To set a Gateway Disconnected alert, specify the duration after which you want to raise an alert (either 15 minutes or 60 minutes) and the alert source (all vehicles, specific vehicles, or specific tags). |
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Gateway Unplugged v 2.0 |
Duration-based alert for when a Vehicle Gateway is unplugged from its vehicle. To set a Gateway Unplugged alert, specify the alert time threshold and set the alert source (all vehicles, specific vehicles, or specific tags). |
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Vehicle DPF Indicator Lamp v 1.0 |
Alert when a DPF indicator lamp LED displays one of the following statuses:
Set the alert source (all vehicles, specific vehicles, or specific tags) and an optional alert schedule. |
|
Alert Trigger |
Description |
|---|---|
|
Asset starts moving v 2.0 |
Duration-based alert for when an asset starts moving. To set an Asset starts moving alert, specify the duration after which you want to raise an alert and the alert source (all assets, specific assets, or specific tags). |
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Asset stops moving v 2.0 |
Duration-based alert for when an asset stops moving. To set an Asset stops moving alert, specify the duration after which you want to raise an alert and the alert source (all assets, specific assets, or specific tags). |
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Geofence v 2.0 |
Alert when an asset interacts with a geofence in one of the following ways:
NoteYou can create up to 10 alerts that use bulk geofence targeting. Bulk geofence targeting enables you to send alerts to multiple addresses at a time. This includes targeting all addresses, multiple addresses by tag, or multiple addresses by type (for example normal or risk zone). To set a Geofence alert, specify the geofence activity for which you want to raise an alert, the geofence area or address, and the alert source (all assets, specific assets, or specific tags). Avoid alert configurations which include a geofence that is entirely inside another geofence. This will cause inconsistencies with alerting inside or outside those geofences. If you must alert on a geofence that is entirely inside another geofence, create two different alert configurations per geofence. |
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Unpowered Asset Movement v 1.0 |
(AG45/AG46/AG51 only) Alert when an unpowered asset starts and stops moving or alert when the asset stops moving. Set the alert source (all assets, specific assets, or specific tags) and an optional alert schedule. |
|
Alert Trigger |
Description |
|---|---|
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DEF Level v 2.0 |
Alert when the Diesel Exhaust Fluid (DEF) level reaches a specific volume threshold. To set a DEF Level alert, specify the level as a percentage, and an optional duration during which the level must hold. You can also set the alert source (all vehicles, specific vehicles, or specific tags). |
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DVIR Defect v 1.0 |
Alert when a DVIR defect is created. To set a DVIR Defect alert, set the alert source (all assets, specific assets, or specific tags). |
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DVIR Submitted v 2.0 |
Alert when a DVIR of the selected type is submitted:
To set a DVIR Submitted alert, select the DVIR type and set the alert source (all assets, specific assets, or specific tags). |
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Engine Idle v 2.0 |
Alert when the engine idles for a specified period of time. To set a Engine Idle alert, specify the duration of time after which an alert is raised and set the alert source (all vehicles, specific vehicles, or specific tags). |
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Engine On/Off v 2.0 |
Alert when the engine is on or off for a period of time. This alert can help provide visibility when a vehicle is not in use or used for at an unintended time. To set an Engine On/Off alert, specify the condition, duration, and the alert source (all vehicles, specific vehicles, or specific tags). |
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Equipment v 1.0 |
Alert when there isn't any auxiliary equipment connected to a vehicle. To set an Equipment alert, specify the vehicle, set an optional time threshold during which the condition must hold, and optional alert schedule. |
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Equipment Battery Voltage v 1.0 |
Alert if battery level falls below a specified voltage across your powered equipment. Efficiently investigate assets and leverage data to better plan maintenance/parts purchasing/new asset procurement. To set an Equipment Battery Voltage alert, set the voltage threshold, the alert source (all assets, specific assets, or specific tags), optional duration for which the voltage must remain below the threshold, and an optional alert schedule. |
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Fuel Level v 2.0 |
Alert when the fuel level falls below or exceeds a specified threshold. To set a Fuel Level alert, specify the condition, duration for which the level holds at the condition, and the alert source (all assets, specific assets, or specific tags). |
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Scheduled Maintenance v 2.0 |
Alert when scheduled maintenance is performed. For example, if you have scheduled maintenance to check the odometer, you can alert with the activity is logged. Alerts with multiple preventative maintenance conditions on schedules are currently not supported. To set a Scheduled Maintenance alert, select the activity and an optional alert schedule. |
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State of Charge v 2.0 |
Alert when an electric vehicle's battery charge level increases or decreases by a specified value. To set a State of Change alert, set the percentage of change you want to monitor, the duration for which the condition must hold, and the alert source (all assets, specific assets, or specific tags). |
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Tire Fault Code v 2.0 |
Alert when a third-party service reports a tire fault code. To set a Tire Fault Code alert, choose the alert provider, one or more specific fault codes, and the alert source (all assets, specific assets, or specific tags). |
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Vehicle Battery Voltage v 2.0 |
Alert when battery voltage is above or below a specified threshold. To set a Vehicle Battery Voltage alert, set the voltage condition, the duration for which the condition must hold, and the alert source (all vehicles, specific tags, or specific vehicles). |
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Vehicle Fault Code v 2.0 |
Alert when a vehicle fault code is reported. To set a Vehicle Fault Code alert, choose one or more code categories or specific fault codes, the duration for which the condition must hold, and the alert source (all vehicles, specific vehicles, or specific tags). |
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Vehicle Fuel Level Dramatic Decrease v 1.0 |
Alert if fuel level decreases by a specified percentage within a specified number of minutes. Dramatic decreases of fuel level in a short period of time can indicate recent suspicious activity (potentially fuel siphoning) or maintenance issues (leaking fuel tank). To set a Vehicle Fuel Level Dramatic Decrease alert, set the percentage and time period for the change (at least 20% is recommended in a short time frame such as 6 minutes). Then add the alert source (all vehicles, specific vehicles, or specific tags). |
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Alert |
Description |
|---|---|
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Out of Route v 2.0 |
Alert when a vehicle deviates from a planned route. To set an Out of Route alert, define a buffer distance, duration of time for the deviation, and the alert source (all vehicles, specific vehicles, or specific tags). |
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Route Stop Arrival v 2.0 |
Alert when vehicle is a set time away from arriving at route stop. To set a Route Stop Arrival alert, specify the location (geofence, tag, or address), and the alert source (all vehicles, specific vehicles, or specific tags). You can optionally Include Live Sharing Link in the alert notification for recipients to track the vehicle's location. You can also opt to only send alerts for a driver's immediate next stop by selecting Alert En Route Stops Only. |
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Alert |
Description |
|---|---|
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Panic Button v 2.0 |
Alert when Panic Button activity is detected. To set a Panic Button alert, you choose the activity for which you want to receive alerts (either when the Panic Button is pressed or when the Panic Button loses connection) and the alert source (all vehicles, specific vehicles, or specific tags). |
For Site Visibility alerts, see Site Alert Types.
