Install a Site Gateway

1. Before you install a Site Gateway, review the Prerequisites to Install and Configure Site Gateways.

2. Unbox your hardware. The box contains:

   Figure 1. SG1-G Box Contents

   

   
   

   Figure 2. SG1x Box Contents

   

   
   

3. Upgrade the firmware on the Site Gateway.

   Before you install the Site Gateway in a permanent location, it is recommended to connect it to power and to the network to enable it to check for and install the latest firmware. This ensures you identify any firmware-related issues before installing the Site Gateway in a permanent location.

4. Find a suitable location for the Site Gateway in a server room or rack.

   Place the Site Gateway near an existing network switch. The Site Gateway does not need to be rack mounted.

5. Install the Site Gateway.

   During installation, you will install the Cellular Antennas (included in the Site Gateway box) and power on the gateways. If you did not already connect the gateway to the network, you may need to allow time for the firmware on the Site Gateway to update before you can complete the next steps.

   Refer to the printable install guide for your Site Gateway model: SG1 Install Guide or SG1x Install Guide.

6. Connect the Site Gateway to your corporate network:

   1. Enable outbound traffic over port 443 (TLS) and port 123 (NTP) for the Site Gateway.

   2. Plug an Ethernet cable into the top Ethernet port (SG1) or standalone Ethernet port (SG1x) on the Site Gateway.

   3. Plug the other end of the Ethernet cable into the network switch that provides Internet over 443 (TLS).

7. Supply power to the Site Gateway by flipping the Power Switch to On.

   The color of the first LED on the front of the Site Gateway should turn from red to green.

8. Connect your cameras or your camera network to the Site Gateway.

   There are two primary Sites Deployment Options:

   • If your cameras and Site Gateway are both on the same corporate network, you can detect and receive information about cameras over that network. Therefore you do not need to plug them in directly into the Site Gateway.

   • If your cameras are on a separate network, connect cameras using one of the following options:

     • Set up the Site Gateway to act as an interface that communicates with the camera network: Plug one end of a second Ethernet cable (not provided) into the bottom LAN port (SG1-G) or port 1 on the 8-port switch (SG1x) on the Site Gateway and plug the other end to a port on your camera network switch.

     • Set up the Site Gateway to act as a configurable router. In this deployment, you set up a new camera network separate from the corporate network, where the Site Gateway acts as a DHCP server. On an SG1-G, you connect your cameras to a separate network switch and connect that to the bottom LAN port on the Site Gateway. On an SG1x, you connect cameras directly to the 8-port switch of the Site Gateway but can also cascade an additional network switch to add additional cameras.

   By default, both deployments will use DHCP to obtain IP addresses, however, you can configure static IP address assignment later when you configure the settings for the Site Gateway.

9. Configure Site Gateway Settings.