Install a Vehicle Gateway (VG)

Samsara Vehicle Gateways (VGs) provide cloud connectivity for real-time and historical tracking of sensor data (for specifications, see the VG Data Sheet). All Vehicle Gateway Models come with the device, corresponding cable for your diagnostic port, and mounting accessories.

After you activate your VG in the Samsara dashboard, you can install the VG on your asset. Watch the VG Installation Video for your VG model or use the following instructions.

VG34	VG54-NA and VG54-NAH

To install a VG:

1. Unbox the VG.

2. To ensure you have all the right hardware and install guides based on the cable type required for the vehicle. Reference the Vehicle Gateway Hardware Compatibility Matrix to confirm you have the appropriate hardware for your configuration.

3. Connect one end of the provided cable to the diagnostic port in the vehicle, typically located below the steering column, and the other end to the VG.

4. Observe the light on the gateway connection port of the gateway.

   Initialization can take up to three minutes. During initialization, the light is orange. After initialization is complete and the gateway is connected to the Samsara Cloud, the light turns green.

   Note

   If the light flashes orange, the gateway is attempting to establish a WiFi or cellular connection to the Samsara dashboard. If it does not connect (turn green) after three minutes:

   1. Verify that the gateway has a clear view of the sky and is not obstructed (for example, not in a garage).

   2. Perform a hard reboot: Unplug the gateway for 15 minutes, then plug it back in and take the vehicle on a short trip.

   3. Contact Support if a location does not report.

5. To streamline gateway activation, see Streamline Hardware Installation with the Samsara Fleet App.

6. Next, set up the gateway in the Samsara dashboard. See Name a Gateway and Configure a Gateway.

7. If in the future, you need to replace a gateway, follow the steps outlined in the following topics:

   • Replace a Gateway

   • Move a Gateway from One Vehicle to Another

   • Delete a Gateway

Vehicle Gateway Hardware Compatibility Matrix

The type of cable that you need to install a Vehicle Gateway (VG) depends on the type of port, pin count, and diagnostic needs of the vehicle. Verify the cable you need for your VG model before you install the VG. If you are exchanging a cable, reference the Cable Exchange Process.

Refer to the following tables for additional cables and accessories for your VG model:

• Vehicle Gateway (VG) Cable Install Guides

• Accessories

Accessories

Item	VG34 Product	VG54 Product
USB accessory to accommodate eight additional auxiliary inputs to the Vehicle Gateway.	ACC-AUX	First add CBL-VG-CAUX to lines 1-5, then ACC-AUX to lines 6-13
Panic Button accessory for the VG54 and Diagnostic Hub	ACC-BPB	ACC-CPB
Privacy Button accessory for the VG54 and Diagnostic Hub	ACC-BPR	ACC-CPR
VG34 USB CAN/HUB	ACC-BDHE	N/A
Tacho reader for UK	HW-TACH-RDR	HW-TACH-RDR-VG54
Tacho reader for EU	HW-TACH-RDR-EU	HW-TACH-RDR-VG54-EU
Camera connector	Not compatible with VG34	ACC-CM-ANLG
Mounting bracket for certain installations	ACC-BMB	ACC-CMB