Issue
It's required by law that you have the correct company card lock when driving around. Tachograph Downloads may not work if the tachograph is locked to the wrong company card. This can happen when the ownership of a vehicle changes or the vehicle is a rental.
Resolution
To perform the lock-in or lock-out function please check the instruction of your tachograph manufacturer.
To carry out Lock in or out for Stoneridge tachograph:
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Insert the company card into tray 1 or 2 of the tachograph and press OK.
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Scroll through the options using the up and down arrows and select COMP Locks.
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Answer Yes to lock-in or lock-out when prompted.
For a demonstration on performing a lock-in or lock-out, see the Stroneridge Training.
To carry out Lock in or out for VDO tachograph:
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Insert the company card into tray 1 or 2 of the tachograph and press OK.
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If the company card is not locked in with the inserted card, the Tachograph will prompt you to lock in the card. Press Enter to confirm and lock the company card in.
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If a different company card is locked in, the Tachograph will prompt you to lock out the card. Press Enter to confirm and lock the company card out.